Had my first visit today with Dr. Stone and I love him. So happy that I found a doctor that knows exactly what he's doing and definitely an expert with my medical issues. Update.. Although Dr. Stone is a good doctor, his staff is horrible. They treat you like a number, they don't care , they don't listen to your concerns. They push back on every Question that you have And act like you're nuts. Staff Is terribly rude, disrespectful and sarcastic and have a very demeaning attitude. Most of his staff are young girls that are on a power trip that have no idea how to communicate or talk to people. I got a lot of red flags that I chose to ignore first being I had made an appointment three or four weeks out because that was their soonest appointment. I called two days later mind you still weeks in advance to change the appointment to a different day and the girl that answered said she was going to have to put me on a hole to see if Dr. Stone wanted to see me anymore because I had changed an appointment. That was my first red flag. I should've ran so fast, but I didn't. I kept trusting that they will pull through for me with this horrible medical problem I had. I was basically desperate To get help, but I have now learned that no one has to put up with that kind of treatment and I will never succumb to any doctors office that treats you like shit. And what sad is a lot of doctors don't even know what their staff is telling their patients and They're just on these power And control trips. Especially D, Dr Stones medical assistant Debbie and Jessica. They treat every case the same. Although I have organs hanging out of me , they gave me such a hard time with my disability and medical leave from work. Staff discounted every thing I said, acted like it was no emergency. Try to say all I had was a little urinary incontinence when my cervix and bladder were and still are sticking out 4 inches outside of my body. I've been in such pain and called in sick to work and they had the nerve To ask me who told me to call in sick when I can't even sit without being in terrible pain. I had surgery scheduled and now I have to start over with my new doctor and they have made me have to postpone this very much needed surgery along with Jeopardizing my reputation at my job and jeopardizing my state disability. I have a very strenuous job and lift 50 pounds on a daily basis, but they didn't care. They acted like I was trying to take time off of work for no reason. Staff is very demeaning, rude and sarcastic. In this type of practice, Dr should really have educated staff that know how to talk to people, especially in this field . They literally made me cry four different times after hanging up with them. They kept changing their stories and just ganging up on you like bullies in grade school. Pretty pathetic so I've now gone to a different Doctor Who is amazing and his whole staff treats you with respect and listens to your concerns and actually cares. Steer clear of this practice because you will be terribly disappointed and frustrated your choice. If anyone decides to go with Dr. Stone's office, you will be pretty much on your own with no help from his staff. If you have complications or questions you might as well forget about telling them because they'll just poo poo your symptoms and act like you're insane. I don't think anybody wants or expects to be treated that way. I recorded every single phone call and I suggest anybody that may be going to them do the same. They just couldn't comprehend the simple fact that I work out of California, but live in Arizona and I've been paying in interstate disability for years and it's there for me to use in these situations. They kept saying that it was Fmla and it was Social Security disability and then jessica had the nerve to say sarcastically "well we're not in California, we're in Arizona. " Literally talk to me like I was a five-year-old. It was maddening There are Many better urogynecology practices. Don't make the mistake that I made. And also read the reviews. There are a-lot about his incompetent, uncaring staff even one says it's like his staff are sleepwalking through their jobs. Beware . Very sad situation. If anyone else has had any similar situations with Valley Urogynocology specialists, please do a review . Here is just one of many bad reviews about the staff. There are many more check, yelp, and Google and all the review avenues. read more