Gel polish removal was nothing I ever seen before. Used drill for entire removal and thinned my natural nail plate and burned my pinky nail. Application was sloppy, flooded cuticle and applied to skin in a few places. He used a file to correct after top coat, which left bare spots and scuffs on the side walls. For $20 I can't be to upset but after the wait I could have done at home much better but I had a chance to have a sitter and time to myself, oh well. Wish I would have spent my time and $20 sipping a margarita and eating chips. Limited conversation, he just pointed, it was very off putting. Will not return. read more