

















6 of 18
From Jean's review
Feb 5, 2023
DO NOT STORE YOUR RV OR VEHICLES HERE!!! You will be robbed! When we first met the manager and decided to store our brand new rv here, he assured us that the place has never been broken into in several years, stated he lives on property and can hear everything and he regularly patrols the place at night. We felt like our property would be safe and secure little did we know he lied to us! For several months we had nothing in our RV but the last month we had started putting belongings in the rv because we had planned on living in it to travel. The day we brought our electronics (gaming system, computer, etc) and our shoes, that night the rv was broken into and all of our electronics where stolen. Way to convenient since the manager can see us unloading electronics into our Rv! They used a crowbar to get into our rv by braking metal in the slider. The day prior another rv had been broken into and we were there when the owners showed up to tow their Rv out of that place. We figured we only had two weeks left and our RV is directly in front of lights and the camera, it would be ok. WRONG! The manager failed to let anyone know that the area is not secure, downed fence on one side of the property and a an easy access over the fence on another side of the property. The day we got broken into we showed up at about 6pm discovering that it had been broken into and ransacked, and the manager, Joshua, was very Hesitant to look at the cameras or do anything! I asked why he wouldn't have heard them breaking a glass slider door and bending metal, He told us he doesn't hear anything in his apartment and when he is off, he is off and doesn't even bother with the property!! Lied to us in the beginning! We did a police report and the manager of the property REFUSED to give me the insurance information. After a week of trying to obtain the video footage, the officer was told no footage could be found!! Our rv is directly in front of the camera and all of the sudden no footage can be found! Another breach of contract that their cameras are operational! Still a week later and the company has refused the insurance information and refused to allow us to see any camera footage or lack of it. We strongly believe the manager or someone close to the property is in on the thefts of the property as they would've seen us dropping things off in the camera that day. He flat out refusing to help us in any way also is a huge red flag!! The manager also let it slip that the property gets broken into regularly , he told the officer this, and that despite him putting in orders to fix the fences, he can't help that stuff isn't done right away. Then a couple days later the manager accidentally sends me pictures of another RV on property that got broken into and this RV is feet away from the managers apartment window!!! The company overall are a bunch of crooks and my insurance is going to go after them for breach of contract. The regional director contacted me, still refusing to give me the insurance info, and tried telling me they don't have insurance.... Yes they do, apparently he thinks people are stupid. I put in a complaint with the BBB and next step is a lawsuit! Hopefully others will see this and not go through what we went through! Horrible business, horrible employees and shady practices!!! They aren't even cheap and to find out that your property will be damaged and they know it will is a scam!! GO SOMEWHERE ESE!!! read more

