When you walk in they have a display of dog collars and shirts that you don't see everywhere but merchandise isn't why you're here, you're here for the people and your pet. Privately owned with younger girls, they treat your pet like their own pet. I have a Shi-Tzu who likes who he likes and dislikes who he dislikes and I can confidently say my dog likes them. We told them they might need a muzzle to get his cut but when we went to pick him up they said none of that was needed and he was great! That alone shows me they know how to handle a dog. I wanted him to have a Orange Mohawk and give him a little edge and they did it perfect. He got his nails cut, ears cleaned, hair cut, bath, shampoo and conditioned with the Mohawk and a tip for 75$. It lasted through the summer months and he smelled great for weeks! I would stay away from any chain groomer and go to this small perfect place for pet maintenance. Me and my dog approve. read more