I am very disappointed with our latest trip to Dry Bar. My cousin got married on Friday and so I made two appointments - one for me and one for my sister.
We first sat for a consult and my sister was very clear about she wanted. I was a little more laid back - I even told the woman, "I trust you" after telling her that I wanted, "volume that would last all night - but I don't want to look like Dolly Parton" (not that there's anything wrong with that look... not for me). I never should have told her I trusted her. That's on me.
Anyways, we went back to get our hair washed and my sister and I hadn't really begun to talk - then the gossip between the stylists begun. They talked and talked and talked about their boyfriends, what their plans were for that evening, and how excited they were to be done with our hair so they could enjoy the sushi that awaited them in the break room.
I don't get to see my sister often so I was really looking forward to enjoying this hair appointment to catch up. That didn't happen at all.
My personal hair stylist's boyfriend came into the shop and took her keys. It was clear he was doing a diagnostic on her car. He kept going and coming. He took 3 sets of keys and did 3 different checks on different stylist's cars. This strange 3rd party character was off putting to say the least. They kept yelling across the salon to him when he was inside and talking about him while he was outside. Total middle school girl gossip during a $59 blowout (x2). It then became apparent to me that my stylist's plan for the evening was more important than my hair.
I asked for volume - she used rollers. Rollers need hours to set in order to curl. She should have used a curling iron on my hair. Especially after telling her my hair doesn't typically hold a curl. I told her I wanted volume. My hair came out pin straight. She asked me if I like it and I said yes because if i told her the truth, we would have been late to the wedding. I didn't have time to listen to more gossip, debate prices, or get my hair done a second time.
I had to ask her for a middle part because she parted my hair on the left without asking. Then when I got home I saw she hadn't even parted the entire center. I had to fix the part so it was straight.
I was so mad I didn't get their names but we tipped them via Venmo (they asked us too - sketchy?! Isn't this a nationwide chain? Why are we using Venmo at all?) so I do have those records.
Totally disappointed. BUT still have a 20% tip.
Left 5 pictures of STRAIGHT hair. No volume at all.
Don't visit this location. Total waste of money. read more