Horrible experience. Placed an order online , there was an option to pick up in store. I walked in and was immediately yelled at to get out and that inside was closed. I tried to explain that I was just picking up my order & that the drive thru was long . But I was cut off and yelled at again to get out. I then had to go to drive thru to get my order , I tell them I have an online order. The girl at the window then tried charging me again for my order although I paid online. She then gets angry at me and slams my food down , then proceeds to hand me my coffee however it was the wrong drink. I ordered a medium iced pumpkin spiced latte with almond milk & whipped cream and she handed me a hot small coffee. When I told her it was the wrong drink , she slammed the door shut. She eventually gives me a large iced coffee but it still wasn't my correct drink. It was not made with almond milk , was not pumpkin spice and had no whipped cream. I checked my bagels when I got home and those were burnt as well. Overall , my experience was horrible mainly because of the customer service & my incorrect items. read more