You know what you're getting with the wares, but thus has a nice seating area, it's warm, and even warmer over in the seating area where the sun hits in the morning, and the staff is very nice. It's a low-key dunkin that doesn't get stressfully crowded, although there's definitely an 11am weekend rush. The clientele, at least that I saw, was very polite, too. It has two single restrooms. It feels new and clean inside. I had some time to kill and I felt comfortable and welcome spending some of that time in this Dunkin. I will say I find it odd that Dunkin makes it's hot chocolate with water and its chai with skim milk. read more