I said it once and I'm saying it again: what is the point of having a Less Ice option if this is the amount of product you get? I ordered Less Ice and still ended up with a cup that was mostly ice and barely any chai. You're telling me we're paying full price for this little product? This keeps happening at the Dunkin' in Ottawa, IL, and I'm done. I'm not returning until they fix how they make these drinks. read more