A redacted version of my statement to the Better Business Bureau: We entered into a contract with Duration Construction August 2024. We promptly received a receipt of payment from Duration Construction. The contract was for the replacement of the following: Clay tile roofing Asphalt shingle vertical siding Wooden tongue-and-groove soffit paneling Aluminum fascia Aluminum gutters Aluminum downspouts The scope of work specified that: The clay tile roofing would be replaced with underlayment and standing seam steel metal roofing. The asphalt shingle vertical siding would be replaced with standing seam steel metal siding. The wooden tongue-and-groove soffit paneling would be replaced with vented aluminum soffit panels. The aluminum fascia, gutters, and downspouts would be replaced with new aluminum components. After paying the deposit, Duration Construction made no effort to contact me or schedule the work. Multiple attempts to contact Duration Construction were made in November 2024, December 2024, and January 2025 to inquire about the status of the project. Work eventually began in February 2025 and resulted in partial completion. Duration Construction then left the job without notice, leaving behind uninstalled materials, debris, removed materials, and company equipment. Attempts to contact Duration Construction resumed in March, May, and June 2025. An email sent August 2025 resulted in a phone conversation. 08/11/25 is when I last spoke with a representative of Duration Construction. During that conversation, I was told my project was a "high priority" and that work would resume "in a couple of weeks." As of 09/11/2025, no one has returned to the site to resume work, nor has anyone contacted me with updates. All of the times I was able to reach a representative, I received only a series of excuses and apologies regarding the status of my project. The last proactive communication from Duration occurred in August 2024, when they encouraged me to make the initial payment read more