USERS BEWARE! My husband had a membership here for several months as it was the only car wash he trusted up until a couple weeks ago. He brought our car in for a wash, left the premises to get gas and noticed several dings on the roof of the car, all perfectly aligned. He's the type that inspects his car each time he gets in and out of it so he was certain that the car wash caused the dings. He immediately rushed back to the car wash to speak with a manager and was presented with a teenager who claimed to be the shift captain. The shift captain said that there was no management present (which we later came to find out that Destini was sitting there the entire time) and that he would notify management of the incident and of course this did not happen. A few days later, he returned to the car wash and spoke with a young manager, Destini Minor, who was so incredibly rude. She refused to cooperate with any of my husband's requests, such as providing corporate's phone number. She also kept saying that in her "expert" opinion there was no possible way that the car wash's machinery could've caused the damage. He went into great detail to explain how cars have different thicknesses of metal on different areas which is why the dings weren't present on all areas of the vehicle. In my opinion, these are things an "expert" should know. He went and got a quote for the repairs which came out to $485 and we had to pay out of pocket. He returned today after getting his car repaired in an effort to get pictures of what could have possibly caused the damage. He also asked for some kind of proof that he visited that day or video camera footage to which she claimed that the video cameras are only for show and don't even record! She then proceeded to follow my husband out of the establishment after stating that he wouldn't get a dime out of them and began taking photos of his car as he was trying to leave. Then, to add insult to injury, dropped her phone on the side of his car. I have never heard of such horrific management in my entire life. We'll see who gets the last laugh as we've already contacted legal representation! read more