Really horrible experience- my unit door broke and the woman in charge took my lock key to "get it repaired". I never heard anything back, my door was never fixed, and never got my key back. The unit door fell in on itself creating a very dangerous situation every time I opened it. I was on tight schedule to get out of the unit to not be charged for another month so continued to have to get items out of the unit and the door fell on me more than once. In addition to this, I rented a uhaul and gathered friends to help me move. When we got to Extra Space the elevator was down. Terrible planning to have a 4 story storage facility with only one elevator they can't keep working.... Wasted a lot of money and time dealing with this place. Do not recommend using this facility. read more