I scheduled my son's dental check-up as a new patient, and they were able to accommodate us within four days, which I appreciated. The facility was clean, and my son loved the large Disney characters in the waiting area, making the visit fun for him.
We had a quick visit, in and out in 15 minutes, including 10 minutes of waiting time. We arrived early, thinking we had to fill out forms, but were told they weren't needed. However, after leaving, I received a text asking us to fill them out, which was a bit contradictory.
The hygienist was super friendly and engaging, making sure my son felt comfortable, and he even got stickers for behaving well. He loves doctor visits and enjoys interacting with doctors, but unfortunately, that interaction was missing here. His pediatricians usually take the time to engage with him, which makes his visits more enjoyable.
Dr. Khan came in for a quick check-up. She examined him and provided her recommendations. She mentioned that everything looked good and suggested booking a separate appointment for cleaning, as they weren't prepared for it today.
One thing to note: The receptionist informed that they do have a $20 cancellation fee if you don't cancel at least 24 hours in advance. However, I noticed other reviewers mentioning a $100 cancellation fee, so I'm unsure if the fee varies based on the service.
Overall, it was a smooth and pleasant experience, but a little more clarity on form-filling and appointment scope would have been helpful. read more