We wanted to upgrade our wood-burning fireplace to gas. We had never done this before, so were really relying on Fireplace Transformations to guide us. Bob arrived and gave a quote -- it was A LOT, but we went ahead and proceeded based on the other good reviews. Bob recommended a mantel company called Mantels Direct, which we went under the assumption that Fireplace Transformations had established relationships with dealers and knew what they were doing. Unfortunately, despite being over $2200, the mantel was a really cheap composite wood with visible lines across the seams both on the wood and the marble. After complaining about this, Fireplace Transformations said this wasn't their problem, despite the fact that they were the ones who had recommended the company. The fireplace and mantel installation itself was not very good. Not only did it look sloppy, but Bob never came by to check on the work or make sure we were happy with it. They completely cut us loose after it was installed. Any complaints were met with defensiveness and redirection. But don't take my word for it. Pictures are worth 1000 words. This is the FINISHED product, mind you. If you're looking to overpay at a one-stop shop for mediocre quality and sloppy installation, then Fireplace Transformations will happily oblige. read more