First time floatie! (Long time lover of floating.) I booked online on a whim. The confirmation email and orientation video were sent immediately after booking. I appreciated that touch as they provide a solid baseline for those of us who had never floated before. The facility is cozy, comfortable, and a little home-y. It is VERY clean. It is obvious the staff take meticulous care. The staff members were friendly, jovial, personable, and knowledgeable. They broke down the process into simple steps. Floating was...beautiful. As a beginner, I used the pool noodle to keep my head up. I had the star lights on for the first 20(?) minutes - however I braved complete darkness for the rest of my float. I could feel my body relaxing deeper and deeper. It's hard to explain, but the sensation was : the more I relaxed and released tension, the more buoyant I seemed to be. I melted in and out of conscious awareness, coming out of the float completely zen. I usually feel this loose after a massage! My only complaints? The temperature of the water was a little chilly and could have been a more comfortable experience if it were 5-10 degrees warmer. I had goosebumps at the end of my float. There was a significant amount of noise to be heard of people stomping down the hallway. It took me in and out of my mediation. Not super bothersome but present. I still recommend this place! Such kind, caring staff and clean facilities! read more