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From Holly's review
Mar 23, 2024
I hired them to fully renovate my house, pretty much top to bottom and I regret it every day. I thought I was hiring a kind, trustworthy and professional company but somewhere along the way that completely changed. They told me it would be a 6 week job (which sounded absurd at the time and I knew it would take longer than that). 7 months later after they started work (we moved out in an attempt to make it easier and quicker) we were finally able to move back in. Somewhere along the way they say they went ~$30-40k over budget, which they failed to tell me about until 2 weeks after they stopped working on my house (not fully completing the work). Personally I think they just didn't care about my project and Phil was spending the summer getting his pilots license instead of overseeing the work at my house. They used the money they said I owed them (they never would fully document the expenses) as an excuse to not complete some minor things or honor their 1 year warranty. Before they even stopped working on the house, the LVP flooring they installed through out the house started separating in a couple places. Now it's either separating or buckling all over the house. Their workmanship is poor and they used cheap materials. Their attention to detail is a joke (like the bathroom faucet handles don't start/stop their turn in the same places and hot/cold water is backwards) and numerous mistakes were made throughout the project (used the wrong type of paint on all of the doors in the house and had to redo, they drilled for the wrong size handles on the cabinets having to fill, touch up paint and re-drill, window trim installed crooked, used wrong edging on backsplash, crooked light fixtures, etc.). The cabinets are terrible, the slow close drawers don't close, shelves have fallen down, and they left 2 completely unfinished inside. All of the caulking has dried up and split. The paint job throughout the house including the cabinets is terrible. I spent all my money to be left with something that looks like amateur did it. Phil's office manager wife was absolutely horrible to work with once I signed the contract. Before she was super nice. Same with Phil. Phil flat out lied to my face multiple times - saying he had purchased finishes when he had not. Then when it was time to install, the finishes I chose they were no longer available. I had to take additional time off of work to go find new ones. Anyhow, I could go on all day about how much I think they suck but my advice is to steer clear of these folks - no integrity or professionalism. read more

