I've been going to this store for the past couple of years now and everything had been great! I would go to buy pet food and I even got Guinea pigs here a couple years ago and the service was great.
However, yesterday I went to go get some fish here and I asked for 6 Neón tetras and 4 dwarf Cory catfish. We were in a little bit of a rush and the worker was taking a while to get the fish caught (which I understand cause they are little and fast). However, after she had caught the Neón tetras she put them to the side so she could catch the Cory catfish. When she was done with all that she gave us the bags and said we were all set. However when we got to the cashier, there were only 4 Neón tetras in the bag and we didn't have time to go make her catch 2 more for us, so we left and planned to go back the next day to get a couple more because they are schooling fish and need at least 6.
The next day (today) we went back to the store and asked for 6 more Neón tetras to add to the 4 we had gotten the day before.
This time they had someone new training and had her net the fish while another worker was showing her how to do it which was fine. However, when she was done and we got to the cashier, I noticed there was a little baby guppy in the bag along with the tetras and I was so focused on that that I didn't count the tetras (there were only 4 again). But I said to the cashier "there is a baby guppy in here and we only want the Neón tetras" he proceeded to respond with "oh just keep it and take the free fish. " me, only being 16 didn't want to argue so I just went with it hoping it would be ok.
Then as I got out to the car I was looking at the fish more to check them out and I noticed there were only 4 neon tetras in the bag along with the 1 baby guppy and a snail.
Now I'm stuck having to either find a time to bring back the guppy and snail or just having to keep them and hope they don't die or that the snail doesn't overrun the tank with babies. read more