Don't try to order or buy from them online. They just refer you to Etsy. One of my friends on TikTok not a personal friend just a TikTok friend shared one of their videos and my son-in-law sent me the video and asked me to possibly make it or order it it was gonna be easier for me just to order it. I tried to reach out to them on Instagram they gave me a phone number to message or call they don't respond to that phone number. And then I finally reached someone else on TikTok and they told me they were out of everything and just to go find it on Etsy. I was trying to support the Company in the video that was shared to me instead of just buying it from some random person. I order things when others have shared and was great quality. Just expect people to wanna buy something from you when your customers are sharing things online in support of local businesses. And if you're gonna have a site on TikTok expect people to try to buy from you. You don't send them to someone else. read more