Update to my review of one month ago. Talk about turning a negative situation into a happy one. After my initial frustration, and this company reading the post, they had Anishka reach out to me and follow me every step of the way until I was able to get an appointment. That appointment was last night at 10 PM for a sleep study. Cristin, the technician, could not have been more professional and nice while explaining every single aspect of what I could expect and what was coming up next. The facility was very clean and accommodating. There was another gentleman technician there last night who was also very nice and helpful. Unfortunately I failed to get his name but he was the only other staff member there so it should be easy for them to figure out and send my thanks as well. The only suggestion I would offer is to be clear on the directions getting to the facility. When I arrived last night at the address given, the building was dark with no cars. Naturally I was skeptical. When I called the number they directed me to the correct building within the same parking lot. It seems there are two buildings. One is their offices and one is the actual sleeping clinic. When you turn left into the parking lot the clinic is straight back on the left with a blue light in the window. I appreciated their security of having to ring a bell to get in at that hour. Thanks again for turning a negative into a positive! read more