I agree with Kerri h, I'd advise you to read her review 8 months ago, I bought a new iPhone in pristine condition and took it to the store directly after, he didn't inspect my phone and didn't even complete the phone diagnostic, and said "if the phone was touched once and the box wasn't opened directly in front of me it's not pristine," It's unbelievable this has been going on for this long at this store but I'm happy I had a witness right next to me, and there's similar reviews online. Pictures of the phone below, Tried to give me 50$ less than what I supposed to get and called the police on me 4 hours after I left because he was upset I called cooperate and they asked him for his name, absolutely ridiculous, I wouldn't recommend this business, and GameStops working to improve the experience. read more