This was by far the worst contractor experience I've had.
I hired Rick to remodel our closet with bifold doors. During the initial consultation, he agreed the design was feasible and promised the project would be completed in 3-4 days. Five days into the project, he suddenly claimed the bifold doors were not possible and proposed changing the entire design to cabinet-style doors instead. This should have been identified before demolition began, not after work was already underway.
From that point on, I was repeatedly told, "We'll finish tomorrow." That promise was made day after day for 19 days. Eventually, after nearly three weeks of delays and little meaningful progress, I asked them to stop work and remove their tools.
I then had three independent contractors inspect the work. Two of them told me it was among the poorest closet workmanship they had seen. The issues included:
* Panels cut to incorrect dimensions
* Cabinet pieces shaped incorrectly
* Poor fit and alignment
* Work that would cost more to demolish and rebuild than to complete properly
In the end, I paid for a project that accomplished virtually nothing except leaving me with demolition and additional repair costs.
The worksite was also poorly managed. Although I was promised a clean work environment, they created excessive dust throughout the room and garage and rarely covered furniture or flooring unless I specifically asked. At the end of each day, I was often left cleaning after them myself.
Safety was another serious concern. My toddler found a loose nail in the hallway during the project. Thankfully we noticed it before anything happened, but leaving sharp construction debris where young children are present is completely unacceptable.
As the project progressed, work slowed dramatically. Some days they only worked a couple of hours, and there were 4-5 days where no one showed up at all without meaningful communication.
To make matters worse, after all of the delays and poor workmanship, I was asked to purchase my own cabinet handles to save them roughly $30.
The biggest disappointment wasn't just the quality of the work--it was the constant broken promises. If the project had been honestly scoped from the beginning, I could have chosen another contractor before losing nearly three weeks of time.
I have extensive photos documenting the progress from day one through day nineteen and will be uploading them so others can judge the workmanship for themselves.
I cannot recommend this company. read more