Dropped off a control to be repaired, it was returned not fixed. Sent back and noted the problem and it was sent back not repaired. Loose wire and broken connector. The control was sent in for a third time but sent to the Atlanta division and noted the loose wire and broken connector. Control was returned a third time and was not repaired. Loose wire not fixed. Broken connector not fixed. If I could pick a negative 10, I would. read more