From the inquiry call to service being completed, I have been treated with caring and respectful people. I definitely recommend; no upsell at all! Thank you for the excellent customer service, advice and support! Do not miss out on the excellent service! I had a corporate company for the last three years and they NEVER did such a thorough service. Thank goodness for locally owned and operated businesses! They also gave me a code of BasinCT ( I don't get anything out of it but just sharing) for $25 off anyone's first cleaning. read more