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From Mary's review
Apr 10, 2021
Racism Alive At This Location: Worth Reading and Please Share At 56 years old, and the mother of 2 bi racial children, and nine bi racial grandchildren, writing this review brought me to tears. Not because my family has not endured lots of racial issues with challenges, and lots of hate, but because 30 years later it still exists. We are locals and have been coming to Jean Lafitte our entire lives. We were in fact looking to move here but after Katrina decided to visit regularly instead and charter guides when affordable. We have several friends here and have posted great reviews for many other places and people. Perhaps this was indeed an isolated issue, but it is one I am not willing to let go. In fact I was told by the harbor that telling the office of the mayor here would do no good. That alone tells me there is an issue. So by now your asking what happened so here goes the short version. We wanted boiled crawfish and had been told this restaurant had good reviews and not to judge the book by the cover. They said it was an old family business, that looked like it. They were correct as it looks like a shack in the swamp. We called and the lady told my daughter Monica that yes they had them. Monica was given a price and told they only took cash. Monica said ok we will take 10 pounds and placed the order, got directions, and the cash. Then Monica loaded all the children and babies in the van and drove to pick up our dinner. We were excited and ready to share our meal during family time. Monica arrived at the restaurants and said OMG this place looks like a real shack. Regardless I've taught our children to embrace life and use your best judgment. Once there Monica went inside and said she was treated with such a rudeness that it made her skin crawl. Monica said the older white lady looked her up and down and said we're almost closed. Monica said I placed the order for the 10 pounds of crawfish fifteen minutes ago and by the way your directions were great. Then after continuing to look at my daughter with what she says was pure hate, the lady said Oh your Monica , well hum, I already sold the crawfish. Monica said but you told me to come and I placed the order specifically telling you I was on my way. Well I sold them and that's that. Monica said mom I wanted to cry because this caught me so off guard. Instead I said thank you and have a good day, to which I got no response and we left. Monica called me and I immediately called Higgins and stated I wanted to place an order for 10 pounds of crawfish and could be there in ten minutes. I acted like a local and was told and I quote, Oh yeah come now as I just had an order cancel. I WAS FURIOUS! As a business owner it is your right to refuse service to customers but what does this Racism say for a town that attracts hundreds of thousands of tourist every year. I am hurt for my daughter who is soft spoken and has a heart the size of our universe. This type of racial injustice is just why we protest and speak our peace. When will this type of cruelty stop? When will our children and there children's children be able to walk in an establishment, and be judged for them and not the color of there skin. So to tell you if the food at this location was good or not, I can not tell you and never will. People of color bring your business elsewhere. In fact not a few miles up the road with no advanced order, Monica walked into Boutte Restaurant and had a totally different experience. The crawfish and potatoes were EXCELLENT and the Customer Service was even BETTER! read more

