I called Hooligans to inquire about a show coming to their venue. Their voicemail states that the best way to reach them is with a Facebook message so I sent the message and someone responded quickly and asked how they could help. I asked if they would accomodate a handicapped person or someone with physical limitations, who would require a chair or some sort of seating for the show. I waited two days and got no reply until I wrote again and asked if they were able to get any information. Another two days passed with no reply from Hooligans. I wrote again, this time frustrated, asking for a simple yes or no to my request. I could see that my messages had been read and thought it was incredibly unprofessional that they would not respond. I finally received a short response that was unhelpful. I asked if they could provide us with chairs again (this was still unanswered) and they (person unknown) wrote "Yes there is seating". I replied, that Tickeyfly says this show is standing room only. I never heard from Hooligans again and therefore, did not purchase tickets to the show.
I've never seen a venue who does not accommodate handicapped people. I've also never seen a venue who is so unhelpful to people who want to give them business. I don't know who was answering the Facebook messages because they did not disclose their name, but they were completely useless. I tried to call the venue several times in hopes to speak with a manager as I really wanted to attend this show, but no one would answer or return my voicemail. What a poor establishment. read more