Professional installation prices for DIY results. We had our entire floor replaced (2200sq ft) of vinyl plank and we re-carpeted the stairs. We paid $25,000. Normally I wouldn't write a review so long after an installation has been completed (~3 yrs) but so I'm sick and tired of coming across issues caused by poor installation. It's ongoing. 1. Large gaps between planks. 2. Planks lifting up as not enough glue was used. 3. Missing pieces of flooring in the corners of rooms, near closet doors, along walls, etc. 4. Some rooms previously had carpet installed. Trim was added along the bottom of walls to "cover the gap". Most of these are held in by 1-2 nails and continue to fall off of the wall. Other sections of trim have plenty of nails, but the nails used were too short and don't connect the trim to the wall. 5. Old glue lumps can be felt underfoot while using the stairs as the previous carpet material wasn't fully removed/scraped off. I completed my initial inspection following the install, was told I was being "too picky" and one of the new, junior installers told me to "f**k off" before slamming my front door and leaving. This was quickly addressed by Hourigans management but I think it speaks to the caliber of people they hire. The installers damaged walls, trim, and caused water damage by not fully emptying toilets before removing them. They never cleaned up after themselves - this includes dust, tools, garbage, food, clothing, etc. I had to clean each night as I worried that my pets and young children would hurt themselves. The owner of Hourigans explained that "these things happen during installs" and offered me $500 for my troubles. **Side Note - be prepared to hear a lot about the mysterious "Industry Standard" when completing walkthrough inspections. It's a catch-all for anything they don't want to fix or warn you about ahead of time, "That? Oh that happens all the time, industry standard." "That gap is fine, industry standard." If property damage, garbage, and sloppy installation is "industry standard", then it should be clearly stated in the purchase contract so customers can make an informed decision.** I emailed the installers directly about 5mths later as I continued to discover mistakes. Surprise, surprise, the installation company no longer exists but they hadn't closed their old email accounts. One of the previous owners saw the email and wrote me back. He came over, added putty to some areas of missing vinyl plank (although I said I had spare pieces of flooring), and attempted to fill some smaller gaps with crayon and stain. It looks terrible. In conclusion, Hourigans, as a flooring store, is average. The products are expensive, but are of good quality. Management will address any issues you have but to their satisfaction, not yours. The installations are rushed, expensive, and riddled with issues. Do yourself a favor and shop elsewhere. read more