We contracted Incredible Kitchen to replace our countertops and cabinets in our kitchen. Matt visited our house, to listen to our needs and began sketching out our kitchen dimensions. Niki was our designer who provided a CAD program visual of the products we selected on a large tv screen at their showroom. The value/cost was reasonable for the products we wanted. We had one delay with the countertops due to the Christmas holidays which we understood. Ann & Hamilton are the two that either called/emailed or visited all during the construction process. The entire team made us feel as if we were their priority. Not only in satisfaction but the quality of work being provided. Not sure why several reviews were not positive. Our experience was top notch not only in the craftsmanship but also customer service. We will use them again for new projects in the future. Highly recommend this company. Final note, the cabinet maker named Buzz went over and above in his craft making sure it was perfect. We liked that he didn't rush we wanted quality and that's what we received. read more