We used Indy Movers last year to move us. We had them store our things for a month until our new home was built. Then they delivered everything to the new home. Let's start from the beginning.
They arrived 2 hours late. They arrived with one truck when we were told two would be there. They told us a couple different lies on why that was. They broke one of our steps in our old home that we had to repair prior to leaving. They leaked oil in our old drive way. The employees smelled of a strong odor of marijuana. We complained about all of this at the time.
Fast forward a month when they delivered our furniture. They had two trucks this time They were not the same trucks as the first time. You could tell they rented these. There were probably 5-6 people. Some of them were the same ones as before. Our perfectly fine bedroom suite arrived with black mold all over it. One of our dressers was completely broken on the bottom. Our newer dryer was dented all over the top. 90% of our boxes were completely busted open when they brought them off the truck. 90% of our glassware was broken. They broken our 65 inch television. They put three of our televisions in one box, but charged us for 3. In total they cost us over $7000 in damages. I called and called and finally reached the owner. He compensated us our second move which was around $3500. He told me that's the best he could do because they carry the bare minimum coverage for insurance. It took me 9 months to be able to write this review. I was so upset because we worked very hard for our things and they completely trashed it all. This is the worst moving company I have ever used and we have moved a lot. Do not hire them. The employees are unprofessional and careless. read more