WARNING BEFORE YOU GO!! (Re: Photos #140-144?) So the wife and I brought our son for a quick stop here before heading home since we were hungry after a show for my son's birthday. We found this spot on google/yelp on a whim and saw that it closed at 8, so we figured there's plenty of time to sit and eat just for a bit. Arrived at around 5:40pm (Sunday night), the lady was getting something done so she apologized for the wait and that was the only good part of the experience and customer service that ever existed during our exchange that night. Once she took our order which cost us $40, we sat down and there was another lady there already eating before we came. As we waited for our food after maybe 5-10min another couple came in and before they even looked at the menu the lady NOW came and said something along the lines of "just to let you know we close at 6 today so...(silence)," after which the couple left without ordering. IMMEDIATELY after they left one of the ladies followed and CLOSED the shop gate halfway so no one else would come bother them and delay the time they got off work. CLOSING AT SIX PM??? YET YOU CHARGED US FIRST WITHOUT SAYING ANYTHING?? We were dumfounded and eventually asked if that meant we couldn't eat there. She simply nodded. We said but we saw they closed at 8. Her explanation was that it was the weekend and they changed their hours. No apology. Nothing. All that with a blank stare, and knowing that she had charged us $40 before letting us know that they were CLOSING IN 15 MINUTES and seeing that we already sat down and got settled waiting for our food (which was not ready until after 5:55), that was absolutely unbelievable. Not to mention the credit card machine automatically showed tip options without the option to decline so unless you were tech savvy and knew the system one wouldn't even know how to decline. Now, hour changes happen, fine. Don't expect everyone to know your store or your hours and that is NOT how you do business. Ever. I figured maybe the hours didn't change on google, but boy was I wrong. Today MARCH 5th I checked their WEBSITE and it STILL states they close at 8pm. This review is for FEB 26th. PHOTOS ATTACHED FOR PROOF. And if you thought it couldn't get any worse, KNOWING they wouldn't allow us to eat there they STILL packed the ramen WITH THE SOUP in the same container, which turned into DRY SOGGY MUSH with spam on top by the time we got home (see the photo). We had to add a bit of hot water and the taste was nauseating--SO soggy and salty all at once. Also the cake was so poorly packed it was basically the fallen tower of paper layers by the time we opened it. Also nauseating taste. The ONLY food that tasted and looked ok was the Takoyaki. Period. OH and once we got our food and got out of the store the lady followed us and locked the door right behind us without even a greeting or thank you. WHAT???????????? That was the last straw. Their menu also recommends the scallion pancake? It's more like a wrap but definitely tastes like krap. Giving them a dollar tip would be worth all the food we got. Absolute worst food experience anywhere, ever. Period. Do better, or please close this place as soon as you can. I want my money back. My advice? Even though I haven't had their tea, maybe resort to only selling tea. And be more considerate to the customer, not just make money however you can with this type of absolute horrendous service and, just the audacity. Whatever dialect you speak, you made the worst impression possible and never tried to correct your grave error or even consider that spending $40 was maybe enough to allow the customer to eat for 15min? There's three of you at least and all of you had to leave but still wanted the money. Filthy thieves. read more