Used to love J.Crew but now their fabrics are not what they used to be! My sister and I both bought the super soft button sweaters thinking how perfect they would be for the winter. Over the years we have purchased many of their sweaters and have been happy with them. These particular one are made of material that pills within hours and when she tried to return hers they said the material was like that! Even the manager said this was normal for the sweater. Im trying to ask myself who would want a sweater that has little balls on it and looks worn out- I haven't figured it out yet! Also the company has hidden reviews online. They only show 8 five star reviews yet they show 18 total reviews with a 4.2 star average. The negative reviews are hidden! So unless you want a sweater that looks extremely worn, beware of these and beware of the customer service at the Paramus location! read more