I DEFINITELY WON'T BE COMING BACK!! I've been coming here a few years now to avoid Starbucks & obviously to support local small businesses, but today was the last straw. Today I ordered an iced pumpkin spice latte and as soon as I got to work, I took a couple sips. I tasted what I thought was bits of coffee grounds. No, it was bugs!!! BUGS!!!! In my $7 drink! I left work immediately to take it back and ask for a refund. The girl at the window (young girl with blonde hair and piercings) did not act concerned about it at all. "I said hi! I'd like a refund. This drink has bugs in it." She didn't even look inside to inspect. She just said "oh ok!" (Gets the money) and said, "Sorry bout that. Have a good day." No compensation, no offer to fix it. (I wouldn't have gotten another drink anyways, but AT LEAST A PASTRY or something. Avoid this place unless you like spicy, crunchy, protein filled coffee. read more