Young man behind the counter was great. The chalk board signs and chalk board labels on Kerr jars sends smiles of home made care. A couple reviews here are off base. there is no sign on bathroom door. Restroom was amazing clean after the morning rush. They have to only give key to customers as get a reality check this is Santa Cruz and there is a large homeless population. Coffee perfect with a swirl in my non fat milk. Amazing low price. Not owned by the big chain giant but serving with love. Thanks guys read more