I've been to Java Madness dozens of times over the years (mostly in the summer). Their bagel sandwiches are tasty and they have very good coffee and gorgeous views with ample seating outside on the deck overlooking the marina. However, my recent experience really turned me off when I went with my family (6 of us). The young woman who took our order was very unfriendly and rude (just to us, she was fine for customers before and after) and was clearly very annoyed by our large order... not sure why since it was a basic straightforward order, close to $70 plus tip. Asked for no onions on one sandwich and got extra onions. Asked for hot apple cider and got cold. Asked for bagels to be toasted and not a single one was toasted. Lox sandwiches were pathetic, light cream cheese on only one side and a single slice of very thin lox. We didn't bother bringing anything back because they were busy, we were hungry, and didn't want to further annoy the young women. Perhaps it's the college season Fall staff (versus summer staff) because Java Madness was previously quite family friendly with books and puzzles for kiddos. Our usual favorite beverages are brewed flavored coffees (all delish, very smooth) and the big train vanilla chai (hot or iced). Favorite bagel sandwiches are lox & caper (usually generous portions), the Sicilian, the veggie pesto. Did this experience this experience rub me the wrong way? Yep, quite a bit. Will I go back? Yeah - I'll deal with a grump and one-off bad experience for a great cup of joe... perhaps she just didn't have her coffee yet! read more