I used to visit this Java Coffee location occasionally, but today was the last straw. I ordered a large iced Americano, which normally comes with 3 shots. However, the drink tasted extremely weak.
When I asked how many shots were in it, the owner who claimed it was his "first day" (which is clearly not true; I've seen him there every day as I pass by and have visited this cafe many times) smiled and offered to remake it with more shots.
But even the second drink still tasted watery, as if it barely had a single shot.
It honestly felt like they were intentionally cutting corners while pretending to fix the issue. This is unacceptable, especially for customers who pay full price and expect consistency.
Coffee should taste like coffee, not flavored water.
Keep trying to save a few cents at the expense of quality -- see how far that gets you. I'm never coming back.
I saw the owner touch ice with bare hands __completely unhygienic. He also wiped spilled coffee off a cup using the same rag he used to clean tables.
One iced Americano took over 10 minutes to make _and it still tasted awful.
And then you try to deceive me on the number of espresso shots? If you're running a business here, follow Canadian standards---both in hygiene and honesty.
Absolutely unacceptable. read more
