For a place that advertises mocha milkshakes on the side of their building like it's a specialty of theirs, I was expecting it to at least be decent. I had to actually ask the barista if they used ice cream in it because for one, I did not see either of them put ice cream in it, and it had the texture of just a regular blended coffee drink made with just ice. You know the kind where you have to wait for it to melt as you drink it otherwise it's just slushy ice. The girl who wasn't making my drink said yes, but I'm positive there is no ice cream in this. Regardless, who in the world puts ice in a milkshake? A milkshake is ALWAYS ice cream, and milk. And a mocha milkshake should be that with the addition of coffee, and should have the creamy thick consistency of ice cream, not that of a slushy. This was a blended mocha, like a rage or Frappuccino at best, which is a far cry from a milkshake. I could tell the flavor WOULD be ok, but it was so diluted and watered down from the amount of ice that it barely tasted of anything. The only mocha "milkshake" I've ever gotten from anywhere that was made with ice, and it is my go-to order even when traveling. If you do in fact put ice cream in the milkshakes, it has to be such a small amount and supplemented with ice to save money is my only guess why they would do this. You should HIGHLY consider not taking the cheap way out by charging 6$ for a drink that is 90% frozen water. Customers don't appreciate feeling ripped off. read more