Really like our little corner Jittery Joes. Much happier to visit a local business than the Starbucks across the street. One thing about being local. Though, is paying attention to what your customers like. Apparently they have made a decision to no longer serve coffee in mugs. I always had ordered mine in a mug when sipping in the store. I just don't like the feel of a paper cup, and coffee tastes better in a ceramic mug. When I inquired the manager on duty informed me that "we don't serve mugs." Well, you used to. You might want to take note that Starbucks has now started. Don't let them be more responsive than you! read more