We were first-time homeowners and brand new to town. We needed many new windows and several sliding doors, but as new owners, we had very little money to work with. We found Jay's Glass on Yelp, but we still did our due diligence and asked around town for recommendations. Everyone said we couldn't go wrong with Jay's Glass. At our first meeting, Mr. Orozco provided exceptional customer service. We were worried that we were in over our heads, but Mr. Orozco--"Jose"--broke down the entire process in simple, easy-to-understand terms. We explained that we were constrained by our budget, and Jay understood and agreed to work with us. We are very satisfied customers. Most of our windows and sliding glass doors have now been upgraded with Milgard products, which are of superb quality and value. Jose's technical knowledge helped us avoid common new-homeowner mistakes. He and his team let us decide what we wanted, but were always there to recommend the most structurally sound and economical options. Whenever we call, the team is personable and friendly. This team is the absolute best. If you need new windows or glass, go see our friends at Jay's Glass. read more