Upon arrival and waiting to have our order taken I observed a young man rotating the chicken in the cabinets and stocking the full of fresh made chicken. I went on and ordered two 16 piece buckets of original recipe chicken with 8 large side plus two more regular sides with 16 biscuits. I requested for the employee to exchange two wings for two legs. He stood waiting quite some time before engaging someone about my request. He went on to take another order. He finally went asked someone who could be heard with an abrupt no. I began to formulate my yelp review. I requested the name of the manager for my review. The employee went and asked if he could give me the restaurant managers name to which the second employee said give her my name (Alex. ) he then said to me I'm the manger and I can't accommodate your request because I don't have enough chicken. I told him he's a liar. (Remember I watched the previous employee put all new chicken before Alex came up on the floor ) so liar was appropriate, you can see the full cabinets of chicken. The cost difference in between a wing and a leg is minimal. He could have even charged the difference if that was necessary. I can tell you I've made this request of the kfc on seltice and have never been turned down or charged more. When I returned to the hotel with our order two of the small sides were missing. We had to go back and ask for them to complete our order. This was a very disappointing visit. I'll be voting with my feet and take my 118.00 elsewhere, where my business will be valued.
Debra Andrews read more