This is a novel, but a home is a huge investment so please take the time to read. Don't just listen to this...go to subdivisions and talk to people who live there and have homes by him and have been in them long enough to have dealt with issues and see if they have been resolved and how long it's take. This is just my opinion....If you have the opportunity to deal with Kevin Long, my advice is to find someone else to buy or build your home with. While he did not build my home (that man has passed away) kevin/ knock out is now supposed to take over the warranty work for my home. I have had numerous dealings with him...first for warranty paint work. That was a disaster as the guys that came spent most of the day smoking, tracking paint all over my very expensive hardware flooring, and in general being lazy. They had several entire walls to repaint and, as it turns out did not remove light covers so painted walls with a roller AROUND the light covers and now I have one inch differences in paint colors of new and old paint. I have several other issues that were supposed to be addressed that day (May 2018) and here it is April 2019 and I have sent him probably 50 emails/texts in the meantime and my issues are still not fixed. He has also built and entire house next door to me and has started a house across the street from me. Yet he continued to tell me "give me more time"..."I just need 2 more weeks" every time I write him to inquire when he can do them. When finishing up the house next door, his minion ran into my $6000 fence, even though they had been told over and over again that no one is to be on my property without my permission (this is due to several contractor and subdivision issues). Yet I happen to be home for lunch and see this! keeping in mind, I have a pie shaped lot, being much bigger in the back. My back yard extends approximately 10 feet on the other side of my fence, so NO reason the bobcat should have been even close to my fence. The extremely unprofessional email screenshot I have attached is his response to my threat of a lawsuit because he failed to show up with a check for the contractor I hired to fix the fence. I venture to guess that him, being a contractor himself, would take issue with someone not paying him the day of a job, especially if he did not know the person. The moral of the story is run fast and far because I have been promised so many things by this guy, (again, full disclosure he did not build my house but he has an agreement with the developer to do the warranty work on these certain homes and clearly that is not being done). He is such a salesman and tells you what you want to hear and then never follows though with the promises he makes. He also makes promises he knows he has no authority to make and can not deliver on just to get you out of his hair for the time being. Not to mention the way he talks about the subdivision owners....yet they are the ones who got him in the subdivision and gave him all the business and these are only SOME of my issues!!! read more