I was looking for bathroom fixtures and needed to see samples in person. It is so much better than looking online. I like Kohler products and was happy to see there is a showroom in Scottsdale. It is in a funny location like the backside of a strip mall, but navigation got me there no problem. Excellent customer service. Very friendly. Upon entering we were immediately greeted and asked if we wanted any water. They have so much took at from bathrooms to kitchens and even an indoor sauna but apparently this is the higher end of Kohler and the lines that have available here are different from what you might find at Home Depot, Lowes and Costco. There were so many great ideas and I love that they have the entire collections grouped together with the different bathroom fixtures and then little display areas throughout the store. Why is it that I am always gravitating towards the most expensive thing in the store? There were so many cool things like recessed body length medicine cabinets, a very cool customizable vanity, bidets (from standard to Cadillac!!) and then smart showers -- I mean if only!!! I do wish they had some color brochures to take home with you because it is so hard to see online, but I did appreciate that one I had the knowledge about the different collections and finishes I could go back home to the website and make more choices. Another area that was bit annoying is they had items that were discontinued still on display -- so you had to ask if the item was available still --- I guess twice a year they have a sale of these discontinued or floor models but he said it wasn't going to be happening for a while. The sales guy did mention that you get a better cost going directly through the showroom as opposed to ordering off the internet -- so I will be keeping that in mind. Overall I was happy with my experience and likely will be purchasing some French Gold fixtures. read more