Would definitely NOT recommend this shop. Had a stack of receipts from the previous owner when I bought the car, most were from this shop and were less than 1 year old (most work was done within months of buying the car). Bought the car with several engine codes related to the turbo. Ok, no problem, turbos go bad. After some digging, the real issue was that the turbo actuator was adjusted to not move, producing both underboost and overboost codes (depending on RPM, load, etc). Who did that!?! Reviewed receipts and found a charge for "Adjust Turbo" in there from Konstruct. Huh, that's not the way to fix it! Poor previous owners actually paid for this?
Ends up there was an oil leak as well. Receipts showed a clutch , main seal, and input shaft seal replacement. There shouldn't be transmission fluid leaking with all the seals replaced! Called Konstruct and they were very polite/friendly and agreed to warranty the work if it was something they had just fixed/replaced. Cool. After three separate trips up there (80+ miles EACH way), and two days off work to shuttle the car up there/pick it up, the result was still leaking oil. Called them and they blamed me for adding too much oil. Huh? They were the last ones to check/add oil. Spoke with them a couple more times and they agreed to look at it again. Uh, no thanks, 99% sure they did nothing the first time other than waste my time and fuel. Ordered a new input shaft seal myself along with the required bolts that have to be replaced when pulling the transmission and did it ourselves. With the transmission out it was IMMEDIATELY obvious where the leak was and any competent mechanic would have easily seen it and fixed it (it was the INPUT SEAL that they claimed to have replaced twice now). It was definitely NOT replaced, easy to tell it was an old part in there. Ends up the parts cost less than the fuel to shuttle the car up, and time wise, took about the same amount to R&R the transmission and fix the issue. I really wanted to give them the benefit of the doubt and let them fix their work, but in the end, I've seen too much in the receipts vs the car to trust this shop. At first I thought maybe the receipts were faked from the seller, but Konstruct acknowledged they performed the work and had the same records.
I also noticed that the cost of parts from Konstruct is ridiculously overpriced, IMO. They charged (the previous owner) well over 2X the going rate on the clutch parts (which did appear to be replaced). It's no wonder the previous owner wanted out of this car, they were throwing a ton of money at it. Sadly, seems they may have been chasing their tail. My advice, find a TRUSTED TDI guru or learn to work on them yourself. Dealers are typically REALLY bad, but independent shops can be as well. read more