We were charged $20 for a book they claim was ruined because it was dirty. The pictures speak for themselves. This book was not ruined. First off I want to say me and my kids LOVED this library. We come here often and have checked out over 100 books over the last few months. A fair warning to anyone with kids borrowing books. They will charge you if you if you get any size scuff anywhere on a book. I don't feel like their claim was even remotely justifiable. The lady working at the front had to point out what she meant. I'm pretty sure the huge fat stamp they stick on the book is bigger than the smudge they're talking about. I also don't understand why they charged us for ruining the book when the smudge was on the cover, nowhere near any words you read. Not ruined at all. I'd like to say, we come to the library bIecause we can borrow free books. We aren't made of money, so charging $20 for a small smudge seems ridiculous. Lakeside libarary: you've caused a mom of little kids to not want to come and borrow your treasure filled shelves out of fear of being charged for every book we borrow. I understand there was a tiny smudge but I don't agree with your judgement. For all I know it got scuffed while going through your book drop or a previous borrower. We're sad because we truly loved coming here and now we won't. So I'm sad to not be giving this place a 5 star review.. if we had returned our books anywhere else this wouldn't have happened. read more