Extremely unhappy with the boot fit I received. The kid fitting my boots had zero regard to my concerns about my heels coming out of my boots and there's coming up quite a bit, very uncomfortably. He tried telling me heel support is useless so he then proceeded to placing padding on the tounge of my boots (which i didn't ask for nor want) said that's the way to fix my heels from coming up. Where is the logic in that? I had to remove the padding bc it was completely useless and when I did it ruined my linners. Not to mention he molded the inside of my liners to the shell instead of the outside so now my linners are completely ruined. I had high hopes for this place and was looking forward to a proper boot fit but instead I left with ruined liners and 40 bucks down the drain. Sooooo unhappy with this place read more