When looking at this store from outside, it doesn't look like anything special. It looks straight up boring. My husband is the one who suggested we go in here the other day. I wouldn't have suggested it on my own, but figured I'd indulge him by taking a gander. He found a Blazers beanie he liked. Perfect Christmas present for his step-dad. Dude loves it when we buy him stuff related to his favorite sports teams. So, we were excited, as we needed presents for his family, and we're kind of drawing a blank past his nephew. Kids are easy to shop for. Lol. We went up to the counter, and we're proceeding to check out when the cashier (I don't know his name because his name tag was turned around backwards) told us this particular beanie may qualify for their buy one get one free sale. Sweet! He rang it up to make sure, and it did. So of course, I ask for more info. He lists off everything that qualifies. I was looking at Volcom hats, but those were a different sale. I didn't read the sign, just saw it looked the same from across the store. This guy was super patient with my retarded questions, even though the sign was right in front of me. If I were him, I'd be wondering if I knew how to read. Lol. But he showed no outward signs of thinking I was an idiot. My husband wanted to get a UofO beanie for his nephew since we were getting one for free, so I had the cashier taking some down off a really tall display. I was having my husband try them on, as some were longer than others and fit badly, so it helped to have someone trying them on. Again, super patient in helping us find the perfect items to buy. On the outside, this store doesn't appear to be anything special. In the beginning no one went out of their way to help us. Which was actually ok, as we didn't need it and my husband and I were debating amongst ourselves, which I despise when people interrupt. But when we proceeded to check out, that's where the real customer service happened. Our cashier wasn't Chatty Kathy or anything, but he did a great job getting us what we needed. I was definitely impressed, and would return to the store. I left the store having a much different impression than I had walked in with! read more