I bought a life spa exactly 1 1/2 years ago spent 5,000 for the spa. I had my first leak, my warranty says I have 2 years for a majority of possible leaks. I called spoke with Wendy she tells me I have the wrong warranty paper work through no fault of my own and as a FYI I should have unscrewed the panels to get the model number off my spa and matched up with my paper work.... Really WTF I pay you 5,000 grand for.. After a lengthy conversation with Wendy she said she would honor the warranty but I would have to pay 115.00 for one of their bozos to come out and determine if it's a defective product or not. I said hell no I just paid off 5,000... Needless to say that conversation was over quick. I decided to take matters in my own hands for free turns out it's a crappy light they installed, the light housing cracked underneath the spa. Take a look at the pictures you can see it's been leaking for a while.. Unbelievable for less then two years old..I drained it regular have a gazebo to cover it with privacy curtains.... Do not waste your money this place is a scam... read more