I used Lone Tree because it had good reviews, but my experience was not great. On the positive, we worked with Janis to select matting and frame materials for a piece of original artwork, and I am pleased with those. Now to the negatives: Janis set the time for completing the work, something like 5 weeks and I was okay with that, but then when the week arrived she said she 'hoped' to have it done by the end of the week, but then did not complete it. (no it was not supply chain issues, it was her). She had it ready the following week. This business is a single proprietor and she closes the shop for extended periods for family visits, etc. So speed is not her strength. More importantly, I ordered and paid for museum glass, and yet when I hung it at home it had terrible reflections and glare from all angles. I finally took it to a frame shop closer to home (Lone Tree is about 35 minutes from my home) and they quickly noted that it was conservation glass, not museum glass. I had them replace it with museum glass and the difference is huge. So in conclusion, nice woman, good taste, slow worker, and makes errors on your work. read more