My husband and I own Lube It USA at 2099 River Road and 2915 Willamette, both in Eugene. We are proud of the way our Lube Techs provide professional service and the manner in which they treat our customers. When we receive a negative review it is very disturbing and we use any means possible to correct the problem. We will make sure that the technician in Dawn's review is corrected and she won't have this problem in the future. Edie Olson Owner read more