My son was leaving for Europe for 10 days when he returned he would be home for 3 days and then sprint up to Washington for 2 weeks during which time he would be attending a wedding. He realized his suit coat had a few small moth holes in it. After my mother who's degree is in fashion & design, she was also a seamstress and even had her own line of clothing, saw the holes ( smaller than my pinky nail) suggested that my son take the suit coat to have it repaired, altered and cleaned. ( her glaucoma makes repairing difficult) My son called 1hr cleaners and asked if they were able to take care of his suit coat, they said yes. He brought it in and spoke with them. They assured him they would be able to take care of the suit coat. Since my son would still be out of the country when the suit was ready he asked me to pick it up for him. I went to retrieve the coat and was absolutely horrified at the repairs they had done. When I asked point blank if this was their best work and did they stand by it, the lady said with full confidence yes. Either they were trying to pull one over on a man that they believed didn't know any better or they are absolutely delusional. They have the audacity to tell me their work was professional and good quality and charge $89.99 for this mess. I took pictures sent them to my mother who immediately broke out into laughter and said "Hell No! It looks like they cut the suit off a dead man and tried to sew it back together " I left stating I would let my son decided when he returned state side. I then took the pictures to another alteration store and the lady there was horrified by the work and literally said she was so sorry the place had ruined the coat. The other alteration store also stated they would be afraid to try and fix the mess for fear of creating a large hole with the shoddy sewing. The fix should have been to remove the lining of the coat sew/weave the holes from the inside and replace the lining. On top of the repairs, the alteration looks horrendous. They let the coat out and it looks like they basted the grey silk lining with black basting thread. This is the worst work I have ever seen. My father always bought his suits from Brooks Brothers and Nordstroms and never once for an alteration, nor suit fitting have I seen this kind of disaster. Puckering, literally line stitching on the outside of the suit. The lady tells me she explained this to my son, and he agreed. I'm thinking like hell you did. My son knows exactly what a suit coat that has been professionally altered and repaired should look like. I'm horrified that they tried pulling this off. I realize this sounds pretentious but I'm making a point that just because someone looks casual and young does not mean they do not know what's what. I'm tired of seeing businesses trying to cheat people out of quality work because they assume the person is either young or ignorant. Not everyone needs to show their hand, and if this is their best work, may God help them. The pictures and video give a better idea to their "Professional & Quality" work, that they stand by. Bottom line, If this was not something they were able to fix they should have stated so. I'm not usually this worked up, I'm just stunned that a business would try and pull this off. Alterations prices are supposed to be posted , I do not believe I saw any prices postsed. Review pictures Answer to response: Lines are one thing this is a puckering mess. The holes were not even close to that big, and they should have been sewn from the underside not on top. This is a jimmy rigged mess! read more