I had gone to this location earlier this month with a family member and my girlfriend and was very disappointed in the service we were provided. Originally we all went to MAC so my cousin could get a shade of concealer matched up for her skin tone and, to get a few tips on how to apply the make-up that she was planning on getting. As an associate you would think that they would have no problem with that, right? The manager eventually told the associate that was helping my cousin to move onto helping other people although there was a sufficient amount of employees to help other customers. As my girlfriend and I waited on my cousin I grabbed the cleaner and tissue to disinfect the lip sticks and liner that I wanted to try on because unfortunately I was unacknowledged. Eventually I tried to get the attention of an employee (that I later realized was the manager) to help me match the right Pro Longwear concealer. Instead of getting someone to help me with the match, or informing me that she will be with me shortly, she advised me to self-serve. I did not know what tool was to be used to apply the concealer and she basically sat back and stared as I struggled to apply the concealer. Once I finally was able to apply it correctly and find my match, I told an employee that I would like to purchase NC45 multiple times. The manager that checked us out at the register was pretty short and had a very standoff-ish demeanor. She confirmed my shade was NC45 but when I had gotten home, I found that I had NW50. Also my cousin who knows nothing about make-up was never assisted again for the questions she had. To think back we where dressed very casually (T-shirt, sweatpants). I had heard of different MAC locations had been pretty judgmental on different customers for the way they look and carry themselves, race, or just intimidation but I have never encountered it until I shopped at this location. I've always thought of MAC Cosmetics as such an open, non-discriminatory company, and always have had such a fun and exciting experience shopping for its exceptional products so this experience what so disappointing. There was only one respectful, kind associate working while we were there. I felt that we were not taken seriously as customers as if we were just kids to them that are assuming we were going to buy. I do not plan on coming to this location and will advise others not to as well because of its unprofessional, judgmental environment. I also do believe that MAC should not hire employees that are not ready to work with the general public with out being judgmental. read more