$3000 product (80-85lb pump) ordered on 11/1/20. Paid $200 charge for shipping in the shopping Cart at checkout even though two other online retailers were $50... I went with the more "well known" retailer. I'm sorry I did. -I received a confirmation email that the order shipment date was 11/2 -I asked for a tracking number or Tuesday, and was told it was being shipped out Via Estes truck which is "why the shipping was so high" and it would be sent out Tuesday or thursday. -I haven't received tracking number (see date of post) -I received another email from UPs GROUND On November 5 that label was created but ups has not received the package! I was charged tax on shipping and product - they wouldn't cancel the product before it shipped, and their policy is store credit! Can't wait for this one!! Uncustomary shipping pricing, extreme slow shipping time already, and I don't even know if the thing has shipped yet, some made up brush off excuse (apparently, according to the parcel documentation) for not having a tracking number. It's the highest priced product on their website and 10% higher than other retailers... I tried to cancel it if they couldn't get me a tracking number by a certain time, that was brushed aside.... and in reading their policy, refunds would be applied in store credit! Haha! Can't wait for this one. Figured I'd get another brush aside or pathetic service if I contacted them again to try and figure this out, so I'll just go with the review. An explanation and mitigation of this would be nice. Still no update from Estes, none from ups, none (or misguided) from Mack's prairie wings... $200 for shipping (which is itemized as a separate sub-item in the cart, $3000 for the product before tax and I was charged tax on the shipping. read more