I've only been a few times, and they were literally when it opens first thing in the morning for my "post walk indulgent totally contradictory treat" lol! Therefore I can't comment on the service as me and my walking partner were the only ones there. Saying that, the staff behind the counter were very nice, had a wee chat with us about their locally baked biscuits when he are delicious! Had a caramel latte...a personal fav of mine, so when they're nice I'm happy...and I was def happy! read more